At the moment, social distancing is in place in our branches to help keep our customers safe. This means that there may be queues at our branches, and it might take a bit longer for you to be served. Read on to find out all the ways you can save time and stay safe by doing your banking at home.
Please use our branch locator to check your local branch opening hours. Log in to your NatWest app, tap on the account you want to make a payment from, select 'Payments' and then 'Make a payment'. Choose the amount you wish to send, add a reference for the payment and the choose the date you want to send the money on, now or in the future.
You can set up a transfer to leave your account up to days four months in the future. Tap on 'Select payee' on Apple devices or 'Choose payee', on Android devices to choose who you want to pay.
Enter the amount you want to pay and if you want to make the payment now or in the future. If you need a record of this payment, simply tap 'Get PDF confirmation' and follow the instructions on the screen. Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency.
Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen. Get the NatWest app in minutes and join over 5 Million other customers. Our videos and step-by-step guide make it even easier to get yourself up and running with the app. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions. No problem, we've got some great information to help you feel confident with NatWest app.
If you need to pay in cash or a cheque, please visit a branch or your nearest post office. You may be asked to use our automated services in the branch to pay in cash and cheques. For large cash transactions, see our updated guidance. Our branches may close on the bank holidays listed below. Check our branch locator for your local branch opening hours using our Find your Nearest Branch service.
To check our mobile branch routes and times, please visit our Banking with us page. Banking with NatWest. Banking in our branches. What to expect when visiting a branch. To help you avoid queuing, see what you can do in the NatWest app and Online Banking.
What do I want to do? View balance and transactions. Online Banking. NatWest app. Terms and conditions to be aware of Close. Terms and conditions to be aware of. Ready to get started on the NatWest app?
See how easy it is to use your app for banking. What do you want to do? Its hours were previously around 9am — 5pm Monday to Saturday, and 9am — 2pm Saturdays and closed on Sundays. The hours are subject to change so check your nearest branch using the store locator before heading out. Here are some of the actions we're taking to keep you safe. Remember, the safest and easiest way to do your banking now is at home.
StayHomeSaveLives Our phone lines are exceptionally busy. Please only call if you need urgent help. Banking with NatWest. Branch closures. Important information about our branches. Download your branch fact sheet. Learn more about which branches are closing and how you can continue to bank with us.
Further questions about our branch closures? Why are you closing my branch? When will my branch close? What are the other ways to bank?
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